Privacy Policy

When you place an order, we collect your name, email address, phone number, shipping address, and payment information. Payment data is processed directly by Stripe and is never stored on our servers. We may also collect usage data (pages visited, time on site) to improve our experience.

We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer service inquiries, and — with your consent — send occasional marketing emails. We do not sell or rent your personal information to third parties.

Our site uses cookies to remember your preferences and support analytics (Google Analytics). You may decline non-essential cookies using the cookie banner when you first visit our site. Essential cookies required for checkout cannot be disabled.

We use the following third-party services that may process your data:

• Stripe — payment processing
• Shippo — shipping label generation
• Resend — transactional email
• Supabase — order and product data storage
• Google Analytics — anonymous site usage analytics

We retain order records for up to 7 years for accounting and legal compliance. You may request deletion of your personal data (excluding records required by law) by contacting us.

Depending on your location, you may have rights to access, correct, or delete your personal data; to opt out of marketing communications; and to file a complaint with a data protection authority. To exercise these rights, contact us at the address below.

California residents have the right to know what personal information we collect, to request deletion of their data, and to opt out of the sale of their data. We do not sell personal information.

Our site is not directed at children under 13. We do not knowingly collect personal information from children.

For privacy-related requests, email hello@petitelavande.com.