Legal
Terms of Service
Last updated: June 2026
1. Overview
By placing an order with Petite Lavande LLC, doing business as Petite Lavande (“we,” “us,” or “our”), you agree to these Terms of Service. Please read them carefully before completing your purchase.
2. Products
Our cotton baby garments and selected textiles are made with GOTS-certified organic cotton where specifically stated in the product description. Other products may use materials such as wood, silk, natural fibers, or botanical ingredients; material details are listed on individual product pages. Every box is curated for newborns and new mothers. Product descriptions, ingredients, and imagery are as accurate as possible. Minor variations in handcrafted items are expected and part of their artisan quality.
3. Orders & Payment
Orders are processed through Stripe, a PCI-compliant payment processor. We accept all major credit cards. Payment is charged at the time of checkout. Order confirmation is sent by email.
4. Pricing
All prices are listed in USD. We reserve the right to modify pricing at any time; changes will not affect orders already placed. Shipping costs are calculated at checkout based on the selected shipping method.
5. Shipping
We ship within the United States only. Estimated delivery times vary by destination. Orders within the contiguous U.S. typically arrive within 2–6 business days after shipment. Alaska and Hawaii typically take 7–10 business days. Delivery estimates are provided at checkout and may vary by location and carrier. Shipping timelines begin after your box is assembled (within 24 hours of your order). We are not responsible for delays caused by carriers.
6. Cancellations
Orders may be cancelled within 24 hours of placement by contacting us immediately. Because each box is assembled by hand, we cannot cancel orders once assembly has begun.
7. Returns & Refunds
Please see our Returns & Refund Policy for full details.
8. Intellectual Property
All content on this website — including imagery, copy, and brand design — is the property of Petite Lavande LLC, doing business as Petite Lavande, and may not be reproduced without written permission.
9. Limitation of Liability
To the extent permitted by law, Petite Lavande LLC, doing business as Petite Lavande, is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
10. Governing Law
These terms are governed by the laws of the United States. Any disputes shall be resolved in the applicable jurisdiction.
11. Business Information
Petite Lavande is operated by Petite Lavande LLC. Business mailing address: 2922 Western Ave, APT 427, Seattle, WA 98121. Customer service: hello@petitelavande.com.
12. Contact
Questions about these terms? Email us at hello@petitelavande.com.